If you’re a Shopify merchant, you may have noticed that there’s no phone number listed anywhere on Shopify’s website. So, can you call Shopify support? The answer is a little complicated.
The fact is, Shopify doesn’t have a customer support phone line. They used to, back in the early days of the company, but they got rid of it for a few reasons:
PRO TIP: Before contacting Shopify support, we recommend checking out our Help Center. The Help Center is full of resources that can help you resolve your issue without needing to contact support.
If you still need to contact Shopify support, please be aware that they may not be able to assist with certain issues. For example, they can not provide coding support or help with customizations. Additionally, keep in mind that Shopify support is not available 24/7. Their hours are Monday-Friday, 9am-5pm EST.
- It was expensive to maintain
- It was hard to scale
- The majority of support requests could be handled through email or chat
So, if you can’t call Shopify support, how can you get in touch with them if you need help? The best way is to use the Shopify Help Center. Here, you can search for answers to common questions, or submit a support request if you can’t find what you’re looking for.
If you need immediate assistance and can’t wait for a response from the Help Center, your best bet is to reach out to the Shopify Experts community. These are independent contractors who are experts in all things Shopify and can provide one-on-one support.
In conclusion, while you can’t call Shopify support, there are still plenty of ways to get in touch with them if you need help. The Help Center is a great resource for finding answers to common questions, and the Shopify Experts community is perfect for getting one-on-one support.
8 Related Question Answers Found
If you’re a Shopify merchant, you may have questions about how to contact Shopify support. Here’s what you need to know. There are four ways to contact Shopify Support:
1.
Can You Email Shopify Support? Whether you are just starting out with Shopify or are a seasoned veteran, you may have questions that you need answered by customer support. Fortunately, Shopify offers a few different ways to contact them.
Shopify is a platform for businesses of all sizes to create an online store. It offers users a customizable platform, an easy-to-use checkout process, and a wide range of features.Shopify is a great option for businesses that are looking to sell online but may not have the resources or knowledge to create their own website. The platform is user-friendly and offers a wide range of features, making it a good choice for businesses of all sizes.
There are a few ways that you can get in touch with Shopify support. You can either use the live chat feature on their website, submit a ticket through their support center, or give them a call. If you need help with something specific, the best way to get in touch with Shopify is to submit a ticket through their support center.
Shopify is a platform for businesses of all sizes to create an online store. It offers users a customizable platform, an easy-to-use checkout process, and a wide range of features.Shopify also provides users with 24/7 support via live chat, email, and phone. How do I access Shopify support?
If you’re a Shopify merchant, there are a few different ways that you can chat with Shopify Support. You can either use the Shopify Support app, which is available for both iOS and Android devices, or you can use the Shopify Merchant support page. If you’re using the Shopify Support app, simply open the app and tap on the “Chat with us” button.
The ecommerce platform Shopify is well known for its ability to sell products online. But can it do services? The simple answer is yes, Shopify can do services.
There are many ways to get support for your Shopify theme. The easiest way is to use the support options provided by Shopify itself. You can access these support options by going to Shopify Admin > Settings > Support.
