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Can I Get a Refund From Shopify?

Last updated on October 1, 2022 @ 2:46 pm

If you’re thinking about using Shopify to build an online store, you may be wondering if you can get a refund if you’re not satisfied with the platform. The short answer is yes, you can get a refund from Shopify within the first 14 days of signing up for a paid plan.

Here’s a more detailed breakdown of Shopify’s refund policy:

If you cancel your Shopify account within 14 days of signing up for a paid plan, you will be issued a full refund.

PRO TIP: If you are considering asking for a refund from Shopify, be warned that the company is known to be very uncooperative when it comes to giving refunds. In many cases, Shopify will not issue a refund even if there is a valid reason for doing so, such as an item being defective or not as described. If you do decide to ask for a refund, be prepared to be met with resistance and possible refusal.

If you cancel your Shopify account after 14 days of signing up for a paid plan, you will not be issued a refund. However, you will continue to have access to your account until the end of your billing cycle.

If you decide to reactivate your Shopify account after cancelling it, you will not be eligible for a refund.

So if you’re not happy with Shopify within the first two weeks, you can definitely get your money back. After that, you’ll need to decide if the platform is worth paying for on a monthly basis.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.