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Can You Have a Forum on Shopify?

Last updated on October 2, 2022 @ 3:10 am

If you’re looking to add a forum to your Shopify store, you’re in luck. Shopify actually has a built-in forum feature that you can use to create a forum for your store.

To get started, go to your Shopify admin and click on the “Settings” tab. Then, click on the “Forums” sub-tab. On the Forums page, you can enable the forum feature for your store and choose a name for your forum.

Once you’ve enabled the forum feature and chosen a name for your forum, you can start creating categories and threads. To do this, go to the “Categories” tab and click on the “Add Category” button. Enter a name for your category and then click on the “Create Category” button.

Once you’ve created a category, you can start adding threads to it. To do this, go to the “Threads” tab and click on the “Add Thread” button.

Enter a title for your thread and then enter your message in the editor. You can also add images and files to your thread by clicking on the “Upload Images” or “Upload Files” buttons.

Once you’ve created a thread, it will appear in the category that you selected. Your customers will be able to view all of the threads in a category by clicking on that category’s name. They can also search for specific threads by using the search bar at the top of the page.

If you want to allow customers to post replies to threads, you can enable that option in the Settings tab. Just go to the “Settings” tab and click on the “Forums” sub-tab. Then, scroll down to the “Replies” section and select the “Customers can post replies” option.

You can also moderate replies before they are posted by selecting the “Moderate replies before they are posted” option. With this option selected, any replies that are posted will not appear until they have been approved by a moderator. Moderators can approve or delete replies by going to the “Replies” tab and clicking on the “Approve” or “Delete” buttons next to each reply.

The Shopify forum feature is a great way to add a community element to your store and give customers an opportunity to interact with each other.

PRO TIP: If you are considering adding a forum to your Shopify store, be aware that there are some potential risks. First, if you allow users to post freely, you could end up with offensive or inappropriate content on your site. Second, if you moderate the forum yourself, it could take up a lot of your time. Finally, there is always the possibility that a forum could add too much clutter to your store and turn away potential customers.

Can You Have a Forum on Shopify?

Yes, you can have a forum on Shopify! Shopify actually has a built-in forum feature that you can use to create a forum for your store.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.