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Can You See Abandoned Carts in Shopify?

Last updated on October 1, 2022 @ 8:09 pm

Yes, you can see abandoned carts in Shopify. To do so, simply go to your Shopify admin and click on “Orders.”

Then, click on the “Abandoned checkouts” tab. From there, you can view all of the carts that have been abandoned, as well as all of the associated information such as the customer’s contact information, the items in their cart, and the date that they abandoned their cart.

PRO TIP: If you are using Shopify to sell products online, you may have noticed the abandoned cart feature. This allows you to see which customers have started the checkout process but did not complete it. While this can be a useful tool to see where your customers are dropping off, it is important to note that abandoned carts are not always accurate.

There are a number of reasons why a customer’s cart may not be completed, such as if they change their mind about a purchase, if they get interrupted while checking out, or if they experience technical difficulties. As such, it is important to take abandoned carts with a grain of salt and not to rely on them too heavily when making decisions about your business.

There are a few things that you can do with this information. First, you can reach out to the customer and try to recover their sale.

Second, you can learn from abandoned carts to see what items are being left behind most often and make changes to your store accordingly. Finally, you can use this information to create Targeted abandoned cart recovery campaigns.

In conclusion, yes – you can see abandoned carts in Shopify. Simply go to your Shopify admin and navigate to the “Orders” page. From there, click on the “Abandoned checkouts” tab to view all of the carts that have been abandoned, as well as all of their associated information.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.