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Does Fiverr Refund Service Fee?

Last updated on September 29, 2022 @ 1:20 am

Fiverr is an online marketplace that connects businesses with freelance services. Services offered on Fiverr range from digital marketing and social media to writing and graphic design.

Businesses can post a job or project on Fiverr, and freelancers can then submit proposals to complete the work. Once a freelancer is hired, they complete the work and deliver it to the business.

Fiverr takes a 20% service fee from the total cost of the project. This fee is non-refundable, even if the project is canceled.

PRO TIP: Fiverr does not refund service fees. If you are not satisfied with a Gig, please contact the seller directly to resolve the issue.

There are some exceptions to this rule. If a freelancer cancels a project before starting work, or if they do not deliver the completed work on time, Fiverr may refund the service fee. In addition, if a freelancer is unable to complete a project due to illness or another extenuating circumstance, Fiverr may also refund the service fee.

In conclusion, the answer to the question “Does Fiverr refund service fees” is that it depends on the circumstances.

If a freelancer cancels a project or does not deliver the work on time, Fiverr may refund the service fee. However, if a project is completed as agreed upon, the service fee is non-refundable.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.