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Does No Feedback Affect JSS UpWork?

Last updated on September 30, 2022 @ 10:39 am

As a freelancer, you’re always looking for ways to improve your business and make more money. One of the best ways to do this is by getting feedback from clients.

However, what happens when a client doesn’t give you any feedback? Does this affect your Job Success Score (JSS) on UpWork?

PRO TIP: If you’re considering whether or not to give feedback on a job well done, please remember that this could affect your JSS score on Upwork. While it’s always important to give accurate feedback, giving no feedback at all could mean that you’re not considered as reliable or cooperative.

As far as we can tell, the answer is no. We’ve seen freelancers with 100% feedback who have low JSS scores, and we’ve seen freelancers with no feedback who have high JSS scores. So it seems that the two are not directly related.

Of course, this doesn’t mean that you should never ask for feedback. Feedback can be incredibly helpful in understanding what clients like and don’t like about your work.

It can also help you identify areas where you need to improve. But if you don’t get feedback from a client, don’t worry too much about it affecting your JSS score.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.