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Does Shopify Accept Returns?

Last updated on October 1, 2022 @ 11:00 pm

Shopify is a platform for businesses of all sizes to create an online store. You can sell products, accept payments, and ship orders from your Shopify store. Shopify also has a built-in blog tool, so you can share your story and connect with your customers.

If you’re not happy with a purchase from your Shopify store, you can return the item for a refund. To return an item, contact the seller within 30 days of receiving the item and request a return.

PRO TIP: Shopify does not accept returns. All sales are final.

The seller will then have 7 days to respond to your return request. If the seller approves the return, they will provide you with return instructions. You will have 14 days to return the item once you receive the return instructions.

If you have any questions about returning an item to a Shopify store, please contact our Support team.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.