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Does Shopify Have Abandoned Cart?

Last updated on October 1, 2022 @ 8:13 pm

Shopify is one of the most popular ecommerce platforms in the world. It’s easy to use, has a ton of features, and is relatively affordable.

However, one of the drawbacks of using Shopify is that it doesn’t have an abandoned cart feature. This means that if a customer adds something to their cart and then leaves your site without completing the purchase, you won’t be able to recover that sale.

While this may seem like a big downside, there are actually a few reasons why Shopify doesn’t have an abandoned cart feature. First, Shopify is designed for small businesses. The platform is simple to use and doesn’t have a lot of bells and whistles. This makes it perfect for small businesses that don’t need complex features.

PRO TIP: Abandoned cart email messages are a great way to recover lost sales and boost your bottom line, but only if they’re done right. If you’re considering using Shopify’s abandoned cart recovery tool, there are a few things you should know first.

First and foremost, while Shopify’s abandoned cart feature is fairly robust, it’s not perfect. There have been reports of false positives, where Shopify sends an abandoned cart email even though the customer didn’t actually abandon their cart. This can be frustrating for customers and can lead to unsubscribes and even negative reviews.

Additionally, some customers have reported that the abandoned cart emails from Shopify are generic and impersonal. This is a turn-off for many customers, who would prefer to receive a more personalized message from a real person.

Finally, it’s important to remember that abandoned cart emails are only one part of the equation when it comes to recovering lost sales. You’ll also need to have a strong follow-up system in place to make sure that you’re able to successfully convert abandoned carts into sales.

Second, Shopify is focused on providing a great user experience. The company knows that if a customer has a bad experience on your site, they’re likely to never come back. For this reason, they’ve focused on making sure the checkout process is as smooth and streamlined as possible.

So while Shopify may not have an abandoned cart feature, there are still plenty of reasons to use the platform for your ecommerce business. And if you’re worried about losing sales due to abandoned carts, there are a few things you can do to mitigate that risk.

Does Shopify have abandoned cart? No, but there are reasons why this feature isn’t present on the platform.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.