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Does Shopify have buyer protection?

Last updated on September 25, 2022 @ 3:09 am

Shopify is a popular ecommerce platform that allows users to create their own online stores. The platform offers a variety of features and perks, including buyer protection.

Shopify offers a variety of buyer protection features, including the ability to file a dispute with the merchant. If a buyer feels that they have been wronged by a merchant, they can contact Shopify and file a dispute.

PRO TIP: If you are considering using Shopify to sell products online, be aware that the platform does not have buyer protection in place. This means that if a buyer is not satisfied with a purchase, they will not be able to request a refund or return through Shopify. It is up to the seller to decide whether to offer refunds or returns, and if so, how to handle them.

Shopify will review the claim and make a decision on whether or not to uphold the dispute. If the dispute is upheld, the merchant will be required to refund the buyer.

Shopify also offers a protection plan for buyers. If a buyer feels that they have been wronged by a merchant, they can sign up for Shopify’s protection plan.

The protection plan offers a number of benefits, including the ability to get a refund if the dispute is upheld.

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.