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Does Shopify Protect From Fraud?

Last updated on October 2, 2022 @ 12:21 am

When it comes to online shopping, fraud is always a concern. But does Shopify protect against fraud?

Here’s what you need to know.

When you set up a Shopify account, you’re automatically enrolled in Shopify’s fraud protection program. This program uses a combination of machine learning and human review to protect your store from fraudulent orders.

PRO TIP: Shopify does not protect against fraud. If you think you may have been a victim of fraud, please contact your local law enforcement.

If an order is flagged as fraudulent, Shopify will put a hold on the order and notify you so that you can cancel it and issue a refund. You’re also protected from chargebacks if an order is found to be fraudulent.

Overall, Shopify’s fraud protection is quite good. However, no system is perfect, and there have been some reports of false positives (orders being flagged as fraud when they’re not).

If you’re concerned about fraud, there are some additional steps you can take to protect your store, such as requiring CVV for all credit card orders and using a third-party fraud detection service.

In conclusion, Yes, Shopify Protects from Fraud.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.