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Does Zendesk Work With Shopify?

Last updated on October 2, 2022 @ 12:23 am

Zendesk is a cloud-based customer service software company that offers help desk solutions to businesses. Zendesk also has a platform that allows businesses to create their own customer service applications.

Shopify is a leading ecommerce platform that enables businesses of all sizes to create an online store. Shopify also offers a POS system, which allows businesses to sell in-person as well as online.

PRO TIP: Please be aware that there are known issues with using Zendesk with Shopify. We recommend that you do not use Zendesk with Shopify at this time.

Zendesk works with Shopify in a few different ways. First, Zendesk offers a Shopify integration that allows businesses to track their Shopify orders within the Zendesk platform.

This integration also allows businesses to create tickets for Shopify orders within Zendesk, making it easy to track and manage customer service issues.

In addition, Zendesk offers a Shopify app that can be installed on a Shopify store. This app allows businesses to provide customer support through the Zendesk platform directly from their Shopify store.

Conclusion: Yes, Zendesk does work with Shopify. The two platforms offer several integrations and apps that allow businesses to use the Zendesk platform for managing their Shopify orders and providing customer support.

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.