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How Do I Add a FAQ Page on Shopify?

Last updated on October 1, 2022 @ 6:46 pm

Adding a FAQ page to your Shopify store is a great way to provide customers with answers to common questions about your products and services. It can also help to reduce customer support inquiries, freeing up time for you to focus on other aspects of running your business.

There are a few different ways that you can go about adding a FAQ page to your Shopify store. The most common method is to use a dedicated FAQ app from the Shopify App Store. These apps typically offer features such as question and answer search, customer ratings and reviews, and the ability to add FAQs to specific products or collections.

PRO TIP: If you are planning to add a FAQ page on Shopify, be aware that there is no built-in FAQ functionality. You will need to use a third-party app or custom code to create your FAQ page. Additionally, be sure to test your FAQ page thoroughly before making it live on your site.

Another option is to use a Shopify theme that includes built-in support for FAQs. This option is often less expensive than using a dedicated app, but it may not offer as many features.

Finally, you can always add a regular page to your Shopify store and manually add your FAQs to it. This option requires the least amount of setup, but it may not be as user-friendly for your customers.

No matter which method you choose, adding a FAQ page to your Shopify store is a great way to provide valuable information to your customers and reduce customer support inquiries.

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.