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How do I contact UpWork customer service?

Last updated on January 27, 2023 @ 1:05 pm

UpWork is a great resource for finding freelance work, but there may be times when you need to contact customer service. Here are some tips for getting in touch with UpWork customer service:

1. First, make sure you have the correct information. If you need to contact customer service about your account, make sure you have your account number and your login information.

2. If you need to contact customer service about a project you’ve worked on, make sure you have the name of the project, the name of the client, and any specific details about the project (such as the budget and the timeline).

3. If you need to contact customer service about a dispute you’ve had with a client, make sure you have the name of the project, the name of the client, and the date of the dispute.

4. If you need to contact customer service about a question about the website or the services, make sure you have the name of the website or the service, the name of the question, and the date you asked the question.

5. If you need to contact customer service about a problem you’re having with the software, make sure you have the computer name and operating system, the name of the software, and the date and time of the problem.

6. If you need to contact customer service about a problem you’re having with a project, make sure you have the name of the project, the name of the client, and the date and time of the problem.

7. If you need to contact customer service about a problem you’re having with your account, make sure you have your username and password.

8. If you need to contact customer service about a problem you’re having with your project, make sure you have the name of the project, the name of the client, and the date and time of the problem.

PRO TIP: Upwork customer service can be contacted by email, phone, or through the Upwork website. When contacting customer service, please have your Upwork username and password ready.
Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.