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How Do I Enable a Cancel Order in WooCommerce?

Last updated on January 19, 2023 @ 1:36 pm

When you first set up your WooCommerce shop, you may be wondering how to enable a cancel order feature. This is a common question, as many people want to offer their customers the ability to cancel an order if they need to. Luckily, there are a few different ways that you can do this.

One way to enable a cancel order feature is to add a plugin to your WooCommerce shop.

There are a few different plugins that offer this functionality, so you can choose the one that best fits your needs. Once you have installed and activated the plugin, you will need to configure it to work with your shop. This can usually be done by going to the plugin settings page and following the instructions.

PRO TIP: If you are considering enabling a cancel order option in WooCommerce, be aware that this could potentially lead to abuse from customers. It is important to set clear conditions and expectations for cancelling orders, otherwise you may end up with more cancelled orders than you can handle.

Another way to enable a cancel order feature is by adding code to your functions.php file. You can add the following code snippet to your functions.php file:

function my_custom_cancel_order( $order_id ) {
$order = wc_get_order( $order_id );
$order->update_status( 'cancelled' );
}
add_action( 'woocommerce_order_status_pending', 'my_custom_cancel_order' );

This code will allow you to cancel an order from the WooCommerce order management page. You can also add this code snippet to a custom plugin if you prefer. Once you have added the code or installed the plugin, you will need to test it out to make sure it works as expected. You can do this by placing an order and then cancelling it from the order management page.

If everything works as expected, then you are all set! Enabling a cancel order feature in WooCommerce is relatively easy and can be done in a few different ways. By using a plugin or adding some code, you can give your customers the ability to cancel their orders if they need to.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.