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How Do I Fix Favicon on Shopify?

Last updated on October 1, 2022 @ 9:12 pm

If your favicon isn’t appearing on your Shopify store, there are a few potential issues that could be causing the problem. In this article, we’ll go over some of the most common favicon issues and how to fix them.

Issue 1: Incorrect File Format

The first thing to check is that your favicon is in the correct file format. The three most common formats for favicons are .ico, .png, and .gif. If your favicon is in any other format, it’s likely that it’s not appearing on your store because the file format isn’t compatible.

Issue 2: Incorrect File Size

Another potential issue is that your favicon file is too large or too small. The ideal size for a favicon is 16×16 pixels. If your file is any other size, it may not appear on your store.

PRO TIP: If you are having trouble with your favicon on Shopify, there are a few things that you can do to try and fix the issue. However, before you attempt any of these fixes, it is important to Note: backup your site first. This way, if anything goes wrong during the process, you can easily revert back to a previous version.

1. Check to see if your favicon is actually missing. Sometimes it can be cached by your browser and you may just need to refresh the page to see the updated favicon.

2. If your favicon is still missing, the next thing to do is check the file path in your code. Make sure that the path is correct and that the favicon file actually exists in that location.

3. If the file path is correct and the favicon file exists, but it still isn’t showing up, try clearing your browser’s cache and cookies. This will often fix the issue.

4. If none of the above solutions work, you may need to contact Shopify support for further assistance.

Issue 3: Incorrect File Name

Finally, make sure that your favicon file is named correctly. The file name should be “favicon.ico”, “favicon.png”, or “favicon.gif”. If your file is named anything else, it won’t appear on your store.

How Do I Fix Favicon on Shopify?

If you’re having trouble with your favicon not appearing on Shopify, first check that the file is in the correct format (.png, or .gif), that it’s the correct size (16×16 pixels), and that it’s named correctly (favicon.ico, favicon.png, or favicon.gif). If you’re still having trouble after checking all of those things, feel free to reach out to Shopify’s support team for help.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.