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How Do I Get My Money Back From Canva?

Last updated on September 27, 2022 @ 10:43 pm

As you may already know, Canva is a free online design platform that allows users to create beautiful designs for various purposes. However, what you may not know is that you can actually get your money back from Canva if you’re not happy with a purchase. Here’s how:

First, log into your Canva account and go to the ‘Billing’ page. On this page, you’ll see a list of all the purchases you’ve made on Canva.

Next to each purchase, there will be a ‘Refund’ button. Simply click this button and follow the instructions to process your refund.

PRO TIP: If you’re not happy with your purchase from Canva, we’re here to help! You can contact our support team to request a refund within 60 days of making your purchase. Please note that we can only refund purchases made through Canva.com – we cannot refund any in-app purchases made through the iOS or Android app stores.

It’s important to note that you can only refund purchases made within the last 30 days. So if it’s been longer than 30 days since you made your purchase, you won’t be eligible for a refund. Additionally, if you have already used the purchased item (for example, if you used a Canva template to create a design), you also won’t be eligible for a refund.

If you have any questions or run into any problems while trying to get your money back from Canva, feel free to contact their customer support team for assistance.

Conclusion:

In conclusion, it is possible to get your money back from Canva if you’re not satisfied with a purchase. Simply log into your account, go to the Billing page, and click the Refund button next to the relevant purchase. Keep in mind that you can only refund purchases made within the last 30 days and that you won’t be eligible for a refund if you’ve already used the purchased item.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.