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How do I get my money back from Fiverr?

Last updated on September 24, 2022 @ 10:00 pm

Fiverr is a website that allows users to find and hire contractors to do a variety of tasks, from writing a paper to designing a logo. Contractors are typically paid by the hour, with a minimum fee of $5.

Users who are unsatisfied with the work they’ve received from a contractor can file a dispute through the site’s dispute resolution process. Disputes are resolved by an arbitrator, who is typically an independent third party.

PRO TIP: If you are not satisfied with a Fiverr gig, you may be eligible for a refund. To request a refund, contact Customer Support within 14 days of the order delivery date.

If the dispute is not resolved within 30 days, the user can file a claim with Fiverr’s customer service team.

Although the dispute resolution process is available to users in the event of dissatisfaction with a contractor’s work, it’s important to remember that Fiverr is not a traditional storefront. There is no guarantee that a contractor will be able to provide the same level of service on a subsequent project.

In conclusion, although Fiverr offers a dispute resolution process in the event of dissatisfaction with a contractor’s work, it’s important to remember that the site is not a traditional storefront.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.