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How do I get my money back from HostGator?

Last updated on September 25, 2022 @ 7:14 pm

HostGator is a popular website hosting company. If you are unhappy with your hosting service, HostGator offers a money-back guarantee.

To take advantage of the guarantee, you must first contact HostGator customer service. HostGator will then work to refund your money, based on the terms of the guarantee.

PRO TIP: If you are considering cancelling your HostGator account and requesting a refund, please be aware that their refund policy is very strict and you may not be eligible for a refund. Please be sure to read their refund policy carefully before cancelling your account.

HostGator guarantees that you will be refunded within 30 days of submitting a ticket requesting a refund. To ensure a smooth refund process, please keep the following information handy: your HostGator account ID, the order number, and your original payment method information.

If you are unable to resolve your issue through HostGator customer service, you may submit a refund request via PayPal. PayPal will process your refund request and notify you via email of the outcome.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.