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How Do I Give a Customer a Credit in WooCommerce?

Last updated on October 1, 2022 @ 5:10 pm

It’s no secret that WooCommerce is one of the most popular eCommerce platforms on the web. And one of the reasons for its popularity is its flexibility. WooCommerce allows you to sell anything, anywhere.

But what if you need to give a customer a credit? Maybe they returned an item and you want to give them a store credit so they can choose something else. Or maybe they didn’t return an item, but you still want to give them a credit for some other reason.

Whatever the reason, giving a customer a credit in WooCommerce is easy to do. Just follow these steps:

1. Go to WooCommerce > Orders. Then find the order you want to give a credit for and click View.

2. On the Order Details page, scroll down to the Order Notes section.

3. In the Add Order Note field, enter the amount of the credit and select Store Credit from the dropdown menu.

4. Then click Add Note. The credit will be added to the order and the customer will be notified by email (if they have an account on your site).

That’s all there is to it! Giving a customer a credit in WooCommerce is quick and easy. Just follow these simple steps and you’ll be up and running in no time.

PRO TIP: If you are considering giving a customer a credit in WooCommerce, there are a few things to keep in mind. First, it is important to note that credits are not the same as refunds. Refunds give the customer their money back, while credits simply add the amount of the credit to their account balance. This means that the customer can use the credit towards future purchases.

There are two ways to give a customer a credit in WooCommerce: manually, or through an automatic refund. If you choose to give the credit manually, you will need to go to the WooCommerce->Orders page and find the order that you would like to add a credit to. Then, click on the “Add Credit” button next to the order. On the next page, you will be able to enter in the amount of the credit and any other relevant information. Once you have entered all of the information, click on the “Add Credit” button again to finalize the transaction.

If you would like to give the customer a credit automatically, you will first need to refund their order. To do this, go to the WooCommerce->Orders page and find the order that you would like to refund. Then, click on the “Refund”

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.