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How Do I Message Customer Support on Fiverr?

Last updated on September 28, 2022 @ 10:53 pm

Fiverr is a great platform for freelancers to offer their services to businesses and individuals. One of the great features of Fiverr is the customer support that is available to users. If you have a question or issue with your account, you can message customer support and they will usually get back to you within 24 hours.

To message customer support, log in to your account and click on the “Help” tab at the top of the page. Then, click on the “Contact Us” button and fill out the form with your question or issue. Be sure to include as much detail as possible so that customer support can help you resolve your issue.

PRO TIP: If you are having problems messaging customer support on Fiverr, please be aware that there is no guaranteed response time. Also, please be aware that customer support may not be able to resolve all issues. If you are not satisfied with the response from customer support, we suggest contacting the seller directly to resolve the issue.

Once you submit the form, customer support will typically get back to you within 24 hours. You can also check the status of your ticket by logging in to your account and clicking on the “Help” tab.

If your issue has been resolved, you will see a message indicating that it has been closed. Otherwise, you will see a message indicating that it is still open and being worked on.

Customer support is a great resource for users of Fiverr, so if you have any questions or issues, be sure to message them and they will help you resolve your issue as soon as possible.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.