When it comes to eCommerce, WooCommerce is one of the most popular platforms used by businesses. If you’re running a WooCommerce store, you might need to transfer a subscription from one customer to another. In this article, we’ll show you how to do just that.
There are a few reasons why you might need to transfer a subscription from one customer to another. For example, if a customer cancels their subscription and you want to give their spot to someone else, or if a customer upgrades their subscription and you need to move them to a different subscription level.
Whatever the reason, transferring a WooCommerce subscription is easy to do. Here’s how:
- Log into your WooCommerce store. You’ll need to be an administrator in order to transfer a subscription.
- Go to the “Subscriptions” page. This page can be found in the WooCommerce menu on the left-hand side of the screen.
- Find the subscription you want to transfer. Click on the “View” button next to the subscription.
- Click on the “Transfer” button. This button is located at the top of the screen, next to the “Cancel” button.
- Enter the email address of the new customer. This is the person who you want to transfer the subscription to.
- (Optional) Enter a message.
This message will be sent to the new customer along with an email notification about their new subscription.
- (Optional) Choose when to transfer the subscription. By default, the transfer will happen immediately. However, you can choose to delay it by selecting a date from the drop-down menu.
- (Optional) Set up auto-renewal. If you want the new customer’s subscription to automatically renew when it expires, select “Yes” from the drop-down menu. If not, select “No”.
The process for transferring a WooCommerce subscription is simple and straightforward. Just follow the steps outlined above and you’ll have your new customer set up in no time.
