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How Do Orders Work on Wix?

Last updated on October 1, 2022 @ 8:02 am

When you make a purchase on Wix, you are actually buying from two different businesses – Wix.com Inc. and the Wix Store Partner that sells the products you’re interested in. Wix. is a platform provider that helps power the Wix Store Partner’s website.

The Wix Store Partner is the business that owns the store and manages the inventory, shipping, and customer service for the products sold in their store.

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Here’s a more detailed breakdown of how orders work on Wix:

You add products to your cart from a Wix Store Partner’s website. The products are then stored in your cart until you’re ready to checkout.

When you checkout, you’ll be asked to provide your shipping information.

This information is used to calculate shipping costs and send your order to the correct shipping address.

You review your order, including the shipping costs, and then submit your payment information. Your payment information is sent to Wix., who will process your payment and then forward the funds to the Wix Store Partner.

The Wix Store Partner prepares your order, which may include picking, packing, and shipping. Once your order has shipped, you’ll receive a shipping confirmation, which will include tracking information.

You receive your order and checkout is complete!

Conclusion:

How Do Orders Work on Wix?

When a user makes a purchase on Wix, they are buying from two different businesses – Wix. and the Wix Store Partner that sells the products they’re interested in.

PRO TIP: When creating an order on Wix, please be aware that you are responsible for the accuracy of the information that you input. Once an order is submitted, it cannot be changed or canceled.

Wix. is a platform provider that helps power the Wix Store Partner’s website while the latter manages inventory, shipping, and customer service for the products sold in their store.

A user adds products to their cart from a Wix Store Partner’s website which are stored until they’re ready to checkout.

Shipping information is collected at checkout to calculate shipping costs and send the order to the right address. The user reviews their order including shipping costs before submitting payment information which is sent to Wix..

Wix processes the payment and forwards funds to the partner who prepares the order for shipment. The user receives their order along with tracking information in a shipping confirmation once it has shipped.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.