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Is It Okay to Communicate Outside UpWork?

Last updated on September 29, 2022 @ 10:59 pm

There are a lot of different opinions out there about whether or not it’s okay to communicate outside of UpWork. Some people say that it’s perfectly fine, as long as you’re not violating any UpWork rules. Others say that it’s not okay, because it can lead to problems down the line.

So, what’s the verdict? Is it okay to communicate outside of UpWork?

PRO TIP: When communicating with clients or potential clients outside of Upwork, be aware that doing so may violate Upwork’s Terms of Service. Upwork specifically states that all communication related to work must take place on the site in order to be protected by Upwork’s dispute resolution process. If you communicate with clients or potential clients outside of Upwork, you will not have this protection and may be at risk of losing your account.

Here’s the thing: there is no definitive answer. It really depends on the situation and on your personal preferences.

If you feel comfortable communicating with clients outside of UpWork, then go for it. However, if you’re not sure about something, or if you’re worried that it might lead to problems down the line, then it’s probably best to stick to communicating through UpWork.

At the end of the day, it’s up to you to decide what’s best for you and your business. If you’re not sure about something, err on the side of caution and stick to communicating through UpWork.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.