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Is Shopify Considered a CRM?

Last updated on October 2, 2022 @ 2:34 am

Shopify is one of the most popular ecommerce platforms and is used by many businesses of all sizes. Its features and ease of use make it a popular choice for businesses that want to sell online.

However, some people consider Shopify to be a CRM (customer relationship management) tool because of its ability to track customer data and connect with customers through its built-in messaging system.

Shopify does have some CRM features, but it is not primarily designed as a CRM tool. It is designed to help businesses sell online and manage their ecommerce operations.

However, its ability to track customer data and connect with customers through its built-in messaging system makes it a useful tool for businesses that want to improve their customer relationships.

PRO TIP: Shopify is not a CRM. While it offers some CRM features, it is not a complete CRM solution. If you are looking for a CRM, you should consider other options.

If you are looking for a CRM tool, there are many other options available that are designed specifically for managing customer relationships. However, if you want an all-in-one platform that can help you manage your ecommerce operations and improve your customer relationships, Shopify may be a good option for you.

Conclusion: Is Shopify Considered a CRM?

Shopify is not primarily designed as a CRM tool, but its ability to track customer data and connect with customers through its built-in messaging system makes it a useful tool for businesses that want to improve their customer relationships. If you are looking for a dedicated CRM tool, there are many other options available.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.