Website Building » Shopify » Is Shopify Support Free?

Is Shopify Support Free?

Last updated on October 1, 2022 @ 10:30 pm

Shopify is a platform for businesses of all sizes to create an online store. It offers users a customizable platform, an easy-to-use checkout process, and a wide range of features.

Shopify also provides users with 24/7 support, which is a big selling point for many businesses. However, is this support free?

PRO TIP: While Shopify does offer support, it is not free. There are a number of different support options available, ranging from email and live chat support to premium support options. If you need help with your Shopify store, be sure to explore all of the different support options available to find the best fit for your needs.

The answer is both yes and no. While Shopify does offer 24/7 support to all of its users, there are some limits to what this support entails. For example, if you need help with your Shopify account or billing, you will need to contact Shopify’s support team directly.

However, if you need help with using Shopify’s features or troubleshooting an issue with your store, you can find plenty of helpful resources in the Shopify Help Center. This includes articles, tutorials, and FAQs that can help you get the most out of your Shopify store.

In conclusion, while Shopify’s support is not entirely free, it does provide users with plenty of helpful resources to get started with their store.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.