Website Building » Shopify » Is There a Shopify LiveChat?

Is There a Shopify LiveChat?

Last updated on October 2, 2022 @ 2:39 am

Shopify is a popular ecommerce platform that helps businesses set up an online store. One of the features that Shopify offers is live chat, which allows businesses to communicate with customers in real-time.

PRO TIP: Shopify does not currently offer a built-in LiveChat option. However, there are a number of third-party apps that add LiveChat functionality to your Shopify store.

Before installing a third-party app, please be aware that:

1. You will be responsible for maintaining your own LiveChat account and ensuring that it is properly configured.

2. You will need to provide your own customer support team with training on how to use LiveChat.

3. There may be additional costs associated with using a third-party LiveChat app, such as monthly subscription fees.

Please carefully consider whether adding LiveChat to your Shopify store is the right decision for your business.

Shopify’s live chat feature is a great way for businesses to provide customer support and answer any questions that customers may have. Live chat is also a great way to upsell products and services, as well as build rapport with customers.

There are many benefits to using Shopify’s live chat feature, and there is no reason why businesses should not take advantage of this great tool. Live chat is an essential part of providing excellent customer service, and it can help businesses increase sales and build relationships with customers.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.