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What are the four support plans offered by AWS?

Last updated on September 25, 2022 @ 6:24 pm

AWS provides four main support plans: AWS Support, AWS Premier Support, AWS Support Plus, and AWS Consulting.

AWS Support is the simplest and most affordable support plan, and includes 24/7 phone support, email support, and a live chat support feature. AWS Premier Support is a more expensive support plan, but offers more features, such as priority service response, access to technical experts, and pre-release software access.

PRO TIP: – Do not use AWS support plans if you are not an experienced AWS user.
– Support plans are only meant to supplement your own knowledge and are not a replacement for it.
– Be aware that the support plans offered by AWS can change at any time.

AWS Support Plus is the most expensive support plan, but offers enhanced support features, such as 24/7 phone support, email support, and live chat support, as well as priority service response and pre-release software access. Finally, AWS Consulting is the most expensive support plan, but offers the most comprehensive support features, such as access to technical experts, pre-release software access, and dedicated support staff.

Overall, the four support plans offered by AWS offer a variety of features and levels of support to suit different needs. For most users, the AWS Support plan is the ideal option, offering affordable and reliable support.

If you need enhanced support features, the AWS Support Plus plan is the best option for you. However, if you are looking for the most comprehensive support possible, the AWS Consulting plan is the best option for you.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.