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Why Are My WooCommerce Emails Going to Spam?

Last updated on October 1, 2022 @ 4:57 pm

If you’re a WooCommerce user, you may have noticed that sometimes your WooCommerce emails end up in your customers’ spam folders. This can be frustrating, especially if you’re not sure why it’s happening. Here are some possible reasons why your WooCommerce emails might be going to spam:

1. You’re using a free email service

If you’re using a free email service like Gmail or Yahoo, there’s a chance that your emails will be marked as spam. This is because free email services are often used by spammers, so they’re more likely to flag emails from these services as spam. To avoid this, you can use a paid email service like Google Apps or Zoho.

2. You’re using an old email list

If you’re using an old email list that you’ve had for awhile, it’s possible that some of the addresses on that list are no longer active. When an email is sent to an inactive address, it’s often marked as spam. To avoid this, make sure to clean your email list regularly.

PRO TIP: If you are using WooCommerce and your emails are going to spam, it is likely because of your server settings. Some hosting providers block outgoing email from WordPress sites by default. You will need to contact your hosting provider and ask them to unblock outgoing email for your domain.

3. You’re using a shared hosting account

If you’re using a shared hosting account, your IP address may be blacklisted by some ISPs. This can happen if another user on the same server is sending spam emails.

If your IP address is blacklisted, your emails will likely end up in the recipient’s spam folder. To avoid this, you can use a dedicated server or VPS.

4. Your emails are going to too many people at once

If you’re sending out a mass email to a large number of people at once, it’s possible that your email will be flagged as spam. This is because spammers often send out mass emails to large numbers of people. To avoid this, make sure to only send emails to people who have opted in to receive them.

Conclusion:

There are several reasons why your WooCommerce emails might be going to spam. If you’re using a free email service like Gmail or Yahoo, there’s a chance that your emails will be marked as spam.

If you’re using an old email list that you’ve had for awhile, it’s possible that some of the addresses on that list are no longer active and your email is being marked as spam. If you’re using a shared hosting account, your IP address may be blacklisted by some ISPs and your emails are going to spam as a result. Finally, if you’re sending out mass emails to large numbers of people at once, your email might also be flagged as spam.

To avoid having your WooCommerce emails go to spam, you can use a paid email service like Google Apps or Zoho, clean your email list regularly, use a dedicated server or VPS, and only send emails to people who have opted in to receive them.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.