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Why can’t I transfer my domain away from GoDaddy?

Last updated on September 3, 2023 @ 7:24 am

There are many reasons why someone might want to transfer their domain away from GoDaddy. Some of the most common reasons for wanting to transfer a domain away from GoDaddy may include the high renewal fees, poor customer service, and other technical issues. However, many users find that transferring a domain away from GoDaddy isn’t as simple as they had hoped. If you’re one of them, this blog post will shed some light on potential issues you might encounter and how to address them.

1. Domain Was Recently Created: If your domain was recently created, then you will not be able to transfer your domain away from GoDaddy yet. Once a domain is purchased, there’s a mandatory 60-day waiting period before transferring it to another registrar. You can check your email containing the electronic purchase receipt to verify when your domain was created.

NOTE: This regulation is set by the Internet Corporation for Assigned Names and Numbers (ICANN), the organization overseeing domain registrations; further details can be found in ICANN’s policy regarding registrar transfers.

2. Pending Contact Information Update: Anytime you update your domain’s contact information in the WHOIS database, ICANN imposes a 60-day transfer lock for verification purposes. You can either wait for the 60-day period to expire or refrain from updating your WHOIS information if you’re planning to transfer soon.

NOTE: The WHOIS database is a public directory that stores information about domain name registrants, including their contact details.

3. Domain is Locked: Many domain registrars, including GoDaddy, have a domain lock feature for security reasons to prevent unauthorized changes or domain transfers. Before you can transfer your domain away from GoDaddy, ensure you’ve turned off this feature. You can turn this off in the Domain Portfolio by selecting the domain that you want to unlock, setting the “Lock” column to “Off,” and then clicking “Continue” in the pop-up window.

4. Domain Privacy Protection is Enabled: Enabling the domain privacy protection services can interfere with the transfer process. Make sure to disable any privacy protection services on your domain before initiating a transfer. You can turn this off by going to Domain Portfolio > Domain Settings and navigating to the Domain Privacy section.

5. Domain is Already Expired or Near Expiration: Expired domains are not eligible to be transferred. This also includes domains that are near their expiration dates. If your domain has already expired, then renew it and wait until it’s active again before attempting a transfer.

Ultimately, it is important to do your own research before transferring your domain away from GoDaddy. If you are unhappy with the domain name service provider you have chosen, it is always possible to switch providers.

PRO TIP: If you are trying to transfer your domain away from GoDaddy, you may have difficulty doing so. This is because GoDaddy has what is called a domain lock, which prevents your domain from being transferred to another registrar. In order to transfer your domain away from GoDaddy, you can unlock your domain manually, or you can contact customer support and request that they unlock your domain.
Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.