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Why Does WooCommerce Product Say Out of Stock?

Last updated on October 1, 2022 @ 3:35 pm

It’s a common occurrence in any WooCommerce store – a product is displayed as “Out of Stock” when clearly, there are still units available. This can be frustrating for customers who are looking to purchase the item, and for store owners who are wondering why their product is showing up as out of stock when it shouldn’t be. There are a few possible explanations for why this might be happening.

1. The Product Is Actually Out of Stock

This one is pretty straightforward – if a product really is out of stock, then WooCommerce will correctly display it as such on the frontend of the store. This can happen if you’ve sold all units of a product and haven’t restocked it yet, or if you have the product set to “Backorder” but all units are currently on backorder.

2. There’s an Error with the Stock Status

If a product is displaying as out of stock when it shouldn’t be, there might be an error with the stock status. This can happen if you’ve manually set the stock status to “Out of Stock” in the product settings, or if there’s an error with the code that’s supposed to automatically update the stock status.

PRO TIP: If you are using WooCommerce to sell products on your website, you may have noticed that some of your products say “Out of Stock.” This can be frustrating, especially if you are trying to sell a product that is in high demand. Here are some things to keep in mind if you see this message on your products:

1. Check your inventory levels regularly. If you see that a product is running low, order more from your supplier as soon as possible.

2. Don’t oversell your products. If you take more orders than you can fulfill, customers will be disappointed and may not order from you again.

3. Keep an eye on your competition. If they have the same product in stock, they may get the sale instead of you.

4. Use backorders wisely. If a product is out of stock, customers can still order it and you can ship it to them when it comes back in stock. However, don’t overpromise and underdeliver – only backorder items that you know you can get in a timely manner.

5. Communicate with your customers. If a product is out of stock, let them know when it will be back in stock or offer them a similar product

3. The Product Is Out of Stock in a Specific Variant

If you have a variable product with multiple variants (for example, a shirt that comes in different sizes and colors), it’s possible that one specific variant is out of stock while the others are still available. In this case, WooCommerce will correctly display the overall product as “Out of Stock” on the frontend.

4. There’s an Issue with the Stock Level

The final possibility is that there’s simply an issue with the stock level itself. If you have your products set up so that a low stock level triggers an “Out of Stock” status, then it’s possible that the stock level has been incorrectly entered at some point. This could also happen if there’s an error with the code that’s responsible for updating the stock level.

In conclusion, there are a few possible explanations for why a WooCommerce product might say “Out of Stock” when it shouldn’t be. It could be that the product is actually out of stock, or there could be an issue with the way the stock status is being displayed on the frontend of the store. It’s also possible that only one specific variant of a variable product is out of stock, or that there’s simply an issue with the way the stock level is being tracked.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.