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Why Is Canva Video Not Working?

Last updated on September 27, 2022 @ 4:22 pm

If you’re having trouble getting your Canva video to work, there are a few things you can try. First, make sure that you have the latest version of the Canva app installed on your device.

If you’re using an older version of the app, it’s possible that the video feature isn’t compatible with your device. You can check for updates to the app by going to the App Store or Google Play Store and searching for “Canva. ”

If you’re still having trouble, try restarting your device. Sometimes, this can help clear up any technical issues that may be causing the problem. If your device is up-to-date and you’ve restarted it, but you’re still having trouble, you can contact Canva support for assistance.

PRO TIP: If you are having problems with Canva Video, here are a few things you can try:

1. Make sure you are using a supported browser: Canva Video works best in Google Chrome, Mozilla Firefox, and Apple Safari.

2. Check your internet connection: Canva Video requires a strong and stable internet connection to work properly.

3. Make sure you have the latest version of Canva Video: We regularly release updates to improve the performance of Canva Video. To check if you have the latest version, go to the Help Center and look for the “Canva Video” section.

4. Restart your browser: Sometimes a simple restart can fix minor issues with Canva Video.

5. Clear your browser’s cache and cookies: Clearing your cache and cookies can help resolve some issues with Canva Video.

Conclusion

There are a few different things that could be causing Canva video to not work properly. First, make sure that you have the latest version of the app installed. If you’re still having trouble, try restarting your device or contacting Canva support for help.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.