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Why Is My Banner Not Showing on Squarespace?

Last updated on October 1, 2022 @ 12:16 am

If you’ve added a banner image to your Squarespace site and it’s not appearing, there are a few potential issues:

1. Incorrect File Type

The file type of your banner image is incorrect. Banners must be in .jpg, .png, or .gif format.

2. Banner Image Is Too Large

The file size of your banner image is too large. Banners should be under 1MB.

PRO TIP: If you are having trouble with your banner not showing up on Squarespace, there are a few things you can check. First, make sure that you have added a banner image to your design. You can do this by going to the Design tab and clicking on “Add Banner Image.” If you already have a banner image uploaded, make sure that it is the correct size. The recommended size for banners on Squarespace is1600x500px. If your banner image is too small, it will not be visible on all screen sizes. Finally, check the alignment of your banner image. If it is not set to “Center,” it will not be visible on all screen sizes.

3. Banner Image Is Corrupt

The file of your banner image is corrupt. Try re-saving the image and re-uploading it.

4. Incorrect Aspect Ratio

The dimensions of your banner image don’t fit within Squarespace’s recommended aspect ratio of 16:9.

Conclusion:
If your banner is not appearing on Squarespace, the most likely reason is that the file type, size, or aspect ratio is incorrect. To fix this, check that your banner image is in the correct format, under 1MB, and has the recommended 16:9 aspect ratio. If you’re still having trouble, try re-saving or re-uploading the image.

Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.