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Why Is My Squarespace Site Not Working?

Last updated on October 1, 2022 @ 12:38 am

There are a few reasons why your Squarespace site might not be working.

1. Check your internet connection.

If you’re unable to load other websites, there’s a good chance the issue is with your internet connection and not your Squarespace site.

2. Make sure you’re using the most up-to-date version of your browser.

Squarespace is built on modern web technologies, so we recommend using the latest version of Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari.

3. If you’re still having trouble, try clearing your browser’s cache and cookies.

After clearing your cache and cookies, restart your browser and try loading your site again.

4. If you’re using a VPN or proxy server, disable it and try accessing your site again.

In some cases, VPNs and proxy servers can interfere with Squarespace sites.

5. Contact Squarespace Customer Support. Our team can help you troubleshoot the issue and get your site up and running.

Why Is My Squarespace Site Not Working?
There are a few reasons why your Squarespace site might not be working.

1. If you’re unable to load other websites, there’s a good chance the issue is with your internet connection and not your Squarespace site.

2.
Squarespace is built on modern web technologies, so we recommend using the latest version of Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari.

3.
After clearing your cache and cookies, restart your browser and try loading your site again.

4.
In some cases, VPNs and proxy servers can interfere with Squarespace sites.

5.
Contact Squarespace Customer Support.
Our team can help you troubleshoot the issue and get your site up and running.

PRO TIP: If you are experiencing problems with your Squarespace site, there are a few things you can do to troubleshoot. First, check to see if Squarespace is currently experiencing any systemwide issues by visiting the Status page. If there are no systemwide issues, try these troubleshooting tips:

-Clear your browser’s cache and cookies
-Disable any browser extensions or plugins that could be interfering with your site
-Make sure you’re using a supported browser and operating system
-If you’re still having trouble, contact Squarespace Customer Support for help.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.