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Can a Client Change Feedback on UpWork?

Last updated on September 30, 2022 @ 11:35 am

As a freelancer, you’re always looking for ways to get more clients and build your business. UpWork is a great platform to do just that.

But what happens when you get feedback from a client that you’re not happy with? Can you change it?

The answer is yes, you can change feedback on UpWork. However, it’s important to understand the process and what is involved before you make any changes.

When you receive feedback from a client, it’s automatically published to your profile. If you’re not happy with the feedback, you can contact the client directly and ask them to change it.

If they agree, they can edit the feedback or delete it entirely.

PRO TIP: Upwork clients can change their feedback for a freelancer at any time. This could result in a freelancer receiving a lower rating, which could affect their future job prospects on the site.

If the client refuses to change the feedback, you can still leave a response explaining your side of the story. This response will be visible to anyone who views the feedback on your profile.

You can also flag feedback if you believe it goes against UpWork’s Terms of Service. Once flagged, UpWork will review the feedback and take appropriate action if necessary.

This could include removing the feedback from your profile or taking action against the client who left it.

In conclusion, while clients can technically change feedback on UpWork, it’s important to understand the process and what is involved before making any changes. If a client refuses to change negative feedback, you can still leave a response explaining your side of the story. You can also flag feedback if you believe it goes against UpWork’s Terms of Service.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.