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Can Clients Change Feedback on UpWork?

Last updated on September 30, 2022 @ 11:36 am

As a freelancer, you’re always looking for ways to improve your feedback score on UpWork. A high feedback score is essential to getting more work and maintaining a good reputation.

But what happens when a client leaves you a negative review? Is there anything you can do to change it?

The short answer is: no. Once a client has left feedback, they cannot change it.

PRO TIP: If a client changes their feedback on Upwork, it may not be accurate. The client may be trying to change their feedback to improve their rating or to leave a negative review for another freelancer.

There are two reasons for this. First, feedback is meant to be an accurate reflection of the work you did and the experience you provided. Second, feedback is meant to be helpful to other freelancers who are looking for information about a potential client.

However, there are some things you can do to improve your feedback score even if you do have a negative review from a client. The first thing you can do is make sure that you respond to all feedback, both positive and negative.

This shows that you’re willing to engage with your clients and take their feedback seriously. Additionally, try to resolve any issues that may have led to the negative feedback in the first place. If you can show that you’re willing to work with your clients and make things right, that will go a long way towards improving your feedback score.

In conclusion, while you can’t change a client’s feedback once they’ve left it, there are some things you can do to improve your overall feedback score. Make sure to respond to all feedback, positive or negative, and try to resolve any issues that may have led to negative feedback in the first place.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.