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Can I get a refund from HostGator?

Last updated on September 25, 2022 @ 6:40 pm

HostGator offers a money-back guarantee for its hosting services. This guarantee allows customers to request a refund for any reason within 60 days of their account anniversary. HostGator also offers a 60-day no-questions-asked refund policy for terminated accounts. Customers must provide proof of termination, such as an email from the hosting company.

PRO TIP: If you are thinking about asking for a refund from HostGator, be aware that their refund policy is very strict. If you cancel your account within the first 45 days, you will be charged a $15 cancellation fee. Additionally, any domain names that you registered through HostGator will not be refunded.

Refunds are processed within 30 days of receipt of the requested payment. Customers can also request a refund for unused HostGator services within 30 days of the expiration of the service. Refunds for unused services are processed within 30 days of the expiration of the service.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.