Shopify does have phone support, but it is not as robust as their website support. Their phone support is limited to issues with their platform, such as how to set up a shop, or how to add products to a shop.
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They do not have the ability to help you with any customizations or troubleshooting of your own website. As a result, if you have a question that is not related to their platform, you will not be able to get help from them.
10 Related Question Answers Found
Does Shopify have live support?
Shopify is a popular e-commerce platform that enables users to create and manage their own online stores. The platform offers a wide range of features, including a user-friendly interface, a variety of payment options, and live support. Overall, Shopify provides a great platform for creating and managing your own online store.
Does Shopify support mobile app?
Shopify is a popular e-commerce platform used by millions of entrepreneurs and businesses around the world. It is a very versatile platform that can be used for a wide range of businesses, from small online shops to large online retailers. One of the great features of Shopify is that it is very mobile-friendly.
Does Shopify have customer service?
Shopify has been known for its user-friendly platform and its ability to help businesses of all sizes get online. It offers a wide range of features, such as an e-commerce platform and a Shopify theme store, which makes it an attractive choice for businesses of all sizes. Despite this, some customers have reported issues with Shopify customer service.
Does Shopify provide mobile app?
Shopify provides a mobile app that is available on both Android and iOS platforms. The app allows you to manage your shop, check orders, and view your account information. Additionally, the app allows you to connect with customers and manage orders.
Does Shopify have buyer protection?
Shopify is a popular ecommerce platform that allows users to create their own online stores. The platform offers a variety of features and perks, including buyer protection. Shopify offers a variety of buyer protection features, including the ability to file a dispute with the merchant.
Does Shopify payments hold your money?
Shopify is a popular ecommerce platform that allows users to create and manage their own online stores. Shopify payments are a popular feature on this platform, and they allow users to accept payments from customers through Shopify’s payment gateway. Shopify payments are considered to be a reliable payment system.
Does Shopify provide privacy policy?
Shopify provides a privacy policy that states that they will not sell or share your personal information with any third-party. In addition, they will take steps to protect your information from unauthorized access, use, or disclosure.
Does Shopify offer Fulfilment?
Shopify offers a fulfilment service that allows you to send products to your customers through the Shopify platform. This service is free for Shopify merchants. Shopify’s fulfilment service allows you to send products to your customers through the Shopify platform.
Does Shopify do payment plans?
Shopify does offer payment plans, but they do not seem to be as popular as other payment options. Payment plans can be a great way to reduce your overall monthly payments, but it is important to choose the right plan for your business. There are a few factors to consider when choosing a payment plan, including the length of the plan, the amount of each payment, and the frequency of the payments.
Does Shopify have a loyalty program?
Shopify has a loyalty program that rewards customers for their loyalty. Customers can earn points for purchasing products and using the loyalty program’s rewards. They can then use the points to purchase products or redeem them for rewards.
