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How Can I Live Chat With Shopify?

Last updated on October 1, 2022 @ 5:40 pm

Shopify is a platform for businesses of all sizes to create an online store. It offers users a customizable platform, an easy-to-use checkout process, and a wide range of features.Shopify also has a live chat feature that allows businesses to communicate with their customers in real-time.

This can be a valuable tool for businesses seeking to provide customer support or answer questions about their products and services. There are a few different ways to access Shopify’s live chat feature.

The first way to access Shopify’s live chat is through the Shopify app. The app can be downloaded from the App Store or Google Play.

PRO TIP: If you are considering using Shopify to set up an online store, you may be wondering if there is a way to live chat with Shopify. While Shopify does offer live chat support, it is important to note that this support is only available during certain hours. If you need help outside of those hours, you will need to rely on the Shopify community forums or the knowledge base.

Once the app is installed, open it and sign in with your Shopify account information. After you have signed in, tap the “More” tab in the bottom-right corner of the screen. Then, select “Live Chat” from the menu that appears.

Another way to access Shopify’s live chat is through the Shopify website. To do this, go to Shopify.com and sign in with your account information.

Once you have signed in, click on the “Help” link in the top-right corner of the screen. Then, click on the “Contact Us” link at the bottom of the page. On the next page, select “Live Chat” from the list of options.

Shopify’s live chat feature is a valuable tool for businesses of all sizes. It can be used to provide customer support, answer questions about products and services, and more. There are a few different ways to access Shopify’s live chat feature, including through the Shopify app and website.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.