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How Do I Add Users to Shopify?

Last updated on January 13, 2023 @ 3:16 pm

Adding users to your Shopify account is a great way to give your team members access to your store’s backend. There are two types of users that you can add to your account: staff members and customers.

Staff members have access to your store’s admin, while customers only have access to the customer facing side of your store. In this article, we’ll show you how to add both types of users to your Shopify account.

Adding Staff Members

To add a staff member to your Shopify account, follow these steps:

  1. Log in to your Shopify admin.
  2. Click Settings in the bottom left-hand corner of the screen.
  3. Click Account. You might need to scroll down to see this option.
  4. In the Staff accounts section, click Add staff member.
    If you don’t see this option, then you might not have the correct permissions.
  5. Enter the staff member’s email address and click Send invite. The staff member will receive an email with instructions on how to create their account.

Note:

If you’re using Shopify Payments, then you can also set up two-step authentication for your staff members. Two-step authentication adds an extra layer of security to your account by requiring staff members to enter a code from their phone when they log in.

To learn more about setting up two-step authentication, visit our help documentation. Two-step authentication is available for Shopify merchants who are using Shopify Payments in the United States, Canada, United Kingdom, Ireland, Australia, and New Zealand.

PRO TIP: If you are planning to add users to your Shopify account, be aware that there are some potential risks. First, make sure that you trust the person you are adding as a user, as they will have access to sensitive data such as your customer’s credit card information. Secondly, be aware of the permissions you are giving the user, as they will be able to perform actions such as adding products, changing prices, and processing orders. Finally, make sure to keep an eye on your Shopify account activity after adding a user, as any unauthorized activity could result in financial loss or data theft.

Adding Customers

You can also add customers as users to your Shopify account. This is a great way to give your VIP customers or beta testers access to your store before it launches. To add a customer as a user, follow these steps:

  1. Log in to your Shopify admin.
  2. Click Customers. You might need to scroll down the list of menu items on the left-hand side of the screen.
  3. Click the name of the customer that you want to add as a
  4. In the Customer details section, click “Send login link”. The customer will receive an email with instructions on how to create their account.

You can also add customers as users from within the Order details page.

To do this, follow these steps:

  1. Click “Orders”.
  2. Click on an order number.
  3. In order details , click Add user.
  4. The customer will receive an email with instructions on how t o create their account .
  5. After adding customers and staff members as users to your account ,you might want t o learn more about managing user permissions .
  6. To learn more about managing user permissions , visit our help documentation
Drew Clemente

Drew Clemente

Devops & Sysadmin engineer. I basically build infrastructure online.