In order to avoid chargebacks on your Shopify store, it is important to keep your account secure and to keep track of your transactions. Additionally, it is important to follow Shopify’s chargeback policy.
Here are some tips to help you avoid chargebacks:
Keep your account secure.
Make sure you have a strong password and keep it updated.
Do not use easily guessed passwords.
Do not create accounts using easily guessed personal information.
Monitor your transactions.
Make sure you are always aware of your account balance and transactions.
Follow Shopify’s chargeback policy.
If you are a merchant who receives a lot of chargebacks, it is important to review your chargeback policy and follow it closely. Shopify has a chargeback policy that merchants must follow in order to avoid being suspended or banned from the platform.
Some common chargeback policies that merchants should be aware of include:
Merchants must refund the customer within a certain timeframe after the customer has notified Shopify of their dispute.
Merchants must contact the customer to resolve the dispute.
Merchants must provide a refund or a credit to the customer’s account within a certain timeframe.
Merchants must provide a refund or a credit to the customer’s account within a certain timeframe, and they are not allowed to charge the customer for the dispute process.
Merchants must provide a full refund to the customer within a certain timeframe.
Merchants must provide a full refund to the customer within a certain timeframe, and they are not allowed to charge the customer for the dispute process.
If a merchant falls below the thresholds set by Shopify, they may be suspended or banned from the platform.
Following Shopify’s chargeback policy will help you avoid suspension or ban from the platform. However, it is important to keep your account secure and to monitor your transactions in order to avoid chargebacks in the first place.
