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How Do I Change the Order of Email Confirmation in WooCommerce?

Last updated on October 1, 2022 @ 5:20 am

If you’re using WooCommerce to sell products on your WordPress site, you may have noticed that the default order of the email confirmation is a bit confusing. The “new order” email is sent to the customer first, followed by the “order on-hold” email, and then finally the “order processing” email. This can be confusing for customers, especially if they’re not expecting to receive multiple emails.

Fortunately, it’s easy to change the order of the email confirmation in WooCommerce. Simply go to WooCommerce > Settings > Emails, and then scroll down to the “New Order” email. From there, you can change the “Send this email to the customer” setting to “After payment has been made”.

Doing this will ensure that customers only receive one email confirmation after they’ve made a purchase. If you need to send them additional information (such as an invoice), you can always include that in the “order processing” email.

Dale Leydon

Dale Leydon

Sysadmin turned Javascript developer. Owner of 20+ apps graveyard, and a couple of successful ones.