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How Do I Collect SMS on Shopify?

Last updated on October 2, 2022 @ 3:44 am

As ecommerce becomes more and more popular, businesses are looking for ways to streamline their operations and make things more convenient for their customers. SMS is a great way to do this, and there are a few different ways to collect SMS on Shopify.

The first way is to use an app from the Shopify app store. There are a few different options available, and they all work in slightly different ways. Some apps will allow you to collect SMS numbers from your customers when they checkout, while others will send out automatic SMS messages to customers after they purchase something from your store.

Another way to collect SMS numbers from your customers is to use a third-party service like Twilio. This involves setting up an account with Twilio and then adding a bit of code to your Shopify store. Once you’ve done this, you’ll be able to send SMS messages to your customers directly from your Shopify admin.

PRO TIP: If you are planning to collect SMS on Shopify, be aware that there are some potential risks involved.

First of all, make sure that you have the permission of the people whose SMS you will be collecting. If you do not have their explicit permission, you could be violating their privacy rights.

Secondly, be aware that collecting SMS could potentially expose you to spam or other unwanted messages. Make sure that you have a system in place to filter out unwanted messages.

Finally, be sure to keep your SMS collection secure. Protect it with a strong password and do not share it with anyone who does not need access to it.

The third way to collect SMS numbers from your customers is to use a contact form on your website. This is a good option if you don’t want to use an app or third-party service.

Simply add a contact form to your website and ask your customers for their phone number. You can then add their number to your Shopify customer list and start sending them SMS messages.

Whichever method you choose, collecting SMS numbers from your customers is a great way to stay in touch with them and make sure they’re always up-to-date on what’s happening with your store.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.