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How Do I Create a Customer Login on Shopify?

Last updated on October 1, 2022 @ 3:52 pm

If you’re using Shopify Payments, then you can automatically create customer accounts when they checkout. If you’re not using Shopify Payments, then you need to manually create customer accounts, or set up a third-party app to do it for you.

To manually create a customer account:

  1. From your Shopify admin, go to Customers. Click Add customer.
  2. In the Email field, enter the customer’s email address. If the customer doesn’t have an email address, then enter a fake one (for example, fakecustomer@example.com).
  3. In the Password field, enter a password for the customer.

    If you don’t want the customer to be able to log in to their account, then leave this field blank.

  4. In the Send password immediately checkbox, click to select it if you want the customer’s password to be emailed to them immediately. By default, this checkbox is selected.
  5. Click Save.

A customer account allows your customers to track their orders and provides them with a faster checkout process on future purchases. If you’re not using Shopify Payments, then you need to set up a third-party app to create customer accounts automatically.

PRO TIP: If you are planning to create a customer login on Shopify, be aware that this process requires some technical knowledge. You will need to create a custom login page and then edit your theme’s code to redirect customers to this page. Failure to properly edit your code could result in customers being unable to login, or being redirected to the wrong page.

There are many apps available that can automate the creation of customer accounts. Some apps can also send your customers their login information after they complete their purchase.

Note

If an app is handling your customer accounts, then you don’t need to do anything else.

Next steps

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How Do I Create a Customer Login on Shopify?

If you’re using Shopify Payments, then you can automatically create customer accounts when they checkout.

To manually create a customer account:

From your Shopify admin, go to Customers. Click Add customer. In the Email field, enter the customer’s email address. In the Password field, enter a password for the customer. If you don’t want the customer to be able to log in to their account, then leave this field blank.

In the Send password immediately checkbox, click to select it if you want the customer’s password to be emailed to them immediately. Click Save. A customer account allows your customers to track their orders and provides them with a faster checkout process on future purchases.

There are many apps available that can automate the creation of customer accounts. Note: If an app is handling your customer accounts, then you don’t need to do anything else.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.