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How do I create a DigitalOcean ticket?

Last updated on September 25, 2022 @ 2:05 pm

Creating a DigitalOcean ticket is a simple process that can help you resolve any issues you may have with your account. To start, navigate to the “Tickets” page and click the “Create a ticket” button. You will then be asked to provide your username, email address, and issue description. After filling out the required information, you will be able to create a ticket title and add attachments.

PRO TIP: If you are having trouble with your DigitalOcean account or service, we recommend that you first search our knowledge base for a solution. If you cannot find a solution in our knowledge base, you can create a ticket to contact our support team.

When creating a ticket, please include as much detail as possible about your issue, including:

-A detailed description of the problem
-The steps you have taken to troubleshoot the issue
– Any relevant screenshots or error messages

If you do not provide enough information in your ticket, our support team may not be able to assist you.

You can also attach a screenshot or video of the issue if necessary. Finally, you will be asked to provide your contact info, and the ticket will be created.

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.