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How Do I Create an Order Status on Shopify?

Last updated on January 8, 2023 @ 5:29 pm

Assuming you would like to add an order status to your Shopify account:

    1. Login to your Shopify account.

    2. On the left-hand side of the screen, click on Settings. Then click on Checkout.

    3. Next to Order processing, click on Manage statuses. You will then see all of the different statuses that you can add to an order on this page.

    4. To add a new status, click on the Add status button. You will then need to fill out some information about the new status.

Name: This is the name of the status that will appear in your Shopify account.

Handle: This is the handle for the status. It will be used in your shop’s code.

Send notification: If you want your customers to be notified when this status is reached, then check this box.

Include in orders exported via CSV: If you want this status to appear in any orders that you export from your Shopify account, then check this box.

Next order status: You can choose what the next status of an order will be after it reaches this status. For example, if an order is currently “In Progress” and you want it to move on to “Shipped” after it is completed, then you would select “Shipped” from the drop-down menu.

Default order status: You can choose what the default status of an order will be when it is first created. For example, if you want all new orders to start as “Pending”, then you would select “Pending” from the drop-down menu.

PRO TIP: If you are planning to create an order status on Shopify, be aware that this process is not reversible. Once an order status is created, it cannot be deleted.
Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.