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How Do I Report a Squarespace Site?

Last updated on October 1, 2022 @ 9:11 am

If you believe your Squarespace site is not working properly, you can report the issue to Squarespace by following these steps:

First, check the Squarespace Status Page to see if there are any known issues that might be affecting your site.

If there are no known issues, or you’re still experiencing problems, you can submit a ticket to Squarespace Support by doing the following:

PRO TIP: If you are thinking about reporting a Squarespace site, please be aware that this could result in serious consequences for the site owner. Squarespace takes reports of abuse very seriously and may take action against the site, including suspending or terminating the account, without prior notice.
  1. Log in to your Squarespace account and go to Contact Us. You’ll be prompted to log in again if you’re not already logged in.
  2. Click Submit a Ticket. If you’re submitting a ticket for the first time, you’ll be asked to provide some information about yourself and your problem.
  3. Choose the relevant category from the list provided. Then, enter a brief description of your issue and click Next. You’ll be given the option to attach a file or screenshot to help us troubleshoot your issue.
  4. On the next page, you’ll see a list of potential solutions to your problem. If you see a solution that applies to you, click it and follow the instructions. If none of the solutions solve your problem, click No, I need more help. You’ll be taken to a form where you can provide more details about your issue.
  5. Fill out the form, including as much detail as possible about your problem.

    Then, click Submit Ticket. Once you’ve submitted your ticket, you’ll receive an email confirming that we’ve received it and are working on a resolution.

Conclusion: How Do I Report a Squarespace Site?

If you believe there is an issue with your Squarespace site, follow the steps above to report the problem. First, check the Squarespace Status Page to see if there are any known issues that might be affecting your site. If there are no known issues, or you’re still experiencing problems, log in to your Squarespace account and submit a ticket to Squarespace Support. Choose the relevant category from the list provided and enter a brief description of your issue. On the next page, you’ll see a list of potential solutions to your problem. If none of the solutions solve your problem, fill out the form and submit it.

Morgan Bash

Morgan Bash

Technology enthusiast and Co-Founder of Women Coders SF.