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How Do I Resend a Confirmation Order in WooCommerce?

Last updated on October 1, 2022 @ 6:12 pm

If you’re using WooCommerce to run your online store, you may occasionally need to resend an order confirmation email to your customers. Maybe they didn’t receive the original email, or perhaps they accidentally deleted it.

Whatever the reason, resending an order confirmation in WooCommerce is easy to do.

To resend an order confirmation in WooCommerce, first log into your WordPress dashboard and go to WooCommerce > Orders. Find the order that you need to resend the confirmation email for and click on it to open the order details.

On the order details page, scroll down to the “Order Actions” section. From the “Order Actions” drop-down menu, select “Resend Order Email.”

PRO TIP: If you are using WooCommerce to manage your online store, you may occasionally need to resend a confirmation order email to a customer. For example, if the customer’s initial order confirmation email gets lost in their spam folder, they may not be aware that their order has been placed. In this case, you can resend the confirmation email from the WooCommerce Orders page.

However, before resending the email, you should check to see if the customer’s order status is still set to “Pending.” If the status has been changed to “Processing” or “Completed,” this means that the customer has already received the initial confirmation email and there is no need to resend it.

You’ll see a pop-up asking you to confirm that you want to resend the email. Click “OK” to confirm and send the email.

That’s all there is to it! Resending an order confirmation email in WooCommerce is a quick and easy process.

If you need to resend an order confirmation email in WooCommerce, simply log into your WordPress dashboard, go to WooCommerce > Orders, find the relevant order, and click on it to open the order details. On the order details page, scroll down to Order Actions and select Resend Order Email from the drop-down menu. You’ll see a pop-up asking if you’re sure you want to resend the email – click OK to confirm and send.

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.