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How Do I Set Up Live Chat on Shopify?

Last updated on October 2, 2022 @ 2:21 am

Are you looking to add live chat to your Shopify store? There are a few different ways to do this, and in this article, we’ll walk you through the steps on how to set up live chat on Shopify.

First, you’ll need to decide which live chat tool you want to use. There are a few different options available, and each has its own set of features and pricing plans. Once you’ve selected a tool, you’ll need to create an account and then follow the instructions on how to install the live chat software on your Shopify store.

PRO TIP: If you are considering adding live chat to your Shopify store, there are a few things to keep in mind. First, live chat can be a great way to provide customer support and answer questions in real-time. However, it is important to make sure that you have the staff available to man the chat during business hours. Secondly, live chat can be a drain on your resources if not used properly, so it is important to set expectations with your customers regarding response times and availability. Lastly, make sure you have a plan in place for handling customer complaints and issues that may arise.

Once you have the live chat software installed, you’ll need to configure it to work with your Shopify store. This usually involves entering your Shopify store URL and then selecting the appropriate settings for your live chat tool.

Once everything is set up, you’ll be able to start chatting with your customers in real-time! This can help increase sales and customer satisfaction, as well as provide valuable feedback about your products or services.

If you’re looking to add live chat to your Shopify store, then follow the steps in this article and you’ll be up and running in no time!

Madison Geldart

Madison Geldart

Cloud infrastructure engineer and tech mess solver.