Web Development » UpWork » How Do I Share Feedback on UpWork?

How Do I Share Feedback on UpWork?

Last updated on September 30, 2022 @ 12:11 pm

As a freelancer, you will often be asked to provide feedback to clients on your work. While this may seem like a daunting task, it is actually quite easy to do. Here are some tips on how to share feedback on UpWork:

Be Professional: Remember that feedback is a professional communication. Even if the client is unhappy with your work, maintain a positive and constructive attitude. Be polite and respectful in your feedback, and avoid using profanity or personal attacks.

Be Specific: When providing feedback, be as specific as possible. This will help the client understand your perspective and make changes accordingly.

For example, rather than simply saying “This isn’t what I wanted,” explain why you feel that way. “I’m not happy with this design because it is too busy and doesn’t focus on the key message. ”

Offer Suggestions: In addition to explaining what you don’t like, also offer suggestions for improvement. This shows that you are invested in the project and want to see it succeed.

For example, “I think the design would be improved if we used fewer colors and a simpler layout. ”

Be Open to Criticism:

It is important to remember that feedback is a two-way street. Just as you are providing feedback to the client, they may also have feedback for you.

Be open to hearing their perspective and considering their suggestions. This shows that you value their input and are willing to work together to find the best solution.

PRO TIP: If you are thinking about sharing feedback on Upwork, be warned that this is not a simple process. There are a few things you need to keep in mind before you start.

First, feedback is only shared with the freelancer if they have completed the work and it has been approved by the client. If the work is still in progress or if it has been rejected, the feedback will not be shared.

Second, even if the work is completed and approved, the client has the option to choose whether or not they want to share feedback. If they do not share feedback, you will not be able to see it.

Finally, even if the client does share feedback, it may not be completely positive. Upwork takes into account both positive and negative feedback when calculating a freelancer’s JSS score. So if you’re thinking about leaving feedback, keep all of this in mind first.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.