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How do I talk to someone at Shopify?

Last updated on September 25, 2022 @ 3:05 am

If you’re having trouble getting help from Shopify support, here are a few tips:

1. Know the basics.

When you contact Shopify support, make sure you know your product’s name and version, what browser you’re using, and your login information. This will help the support team get you connected to the right resources.

2. Be specific.

When you’re troubleshooting a problem, be as specific as possible. This will help the support team isolate the issue and fix it as quickly as possible.

3. Use the chat feature.

If you’re having difficulty reaching Shopify support by phone or email, try using the chat feature. This way, you can get help from a live support agent right away.

PRO TIP: If you are considering talking to someone at Shopify, be warned that they may try to sell you something. Shopify is a company that provides online stores for businesses, and they may try to convince you to sign up for their services. Be sure to do your research before talking to anyone at Shopify, and be prepared to say no if you’re not interested in their services.

4. Be patient.

If you’re waiting for a response from Shopify support, don’t be discouraged. The support team is busy and may take a while to get back to you.

5. Don’t give up.

If you still can’t get help from Shopify support, don’t hesitate to reach out to the company’s headquarters. They may be able to help you out via telephone or email.

In the end, if you’re having trouble getting help from Shopify support, don’t hesitate to try one of the company’s other resources. These tips should help you get started.

Kathy McFarland

Kathy McFarland

Devops woman in trade, tech explorer and problem navigator.